We strive to deliver products which are functional, aesthetically pleasing, and durable. We know that choosing a sitting device which works for each person's needs and preferences can be a process of trying products until the fit is right. Therefore we offer a full guarantee on our products. If for any reason you are not satisfied, simply return products for refund or exchange. We will refund the price of the merchandise.

We offer this service with no processing fee. The only risk to you, the customer, is that you will need to pay for shipping of any products both to you as well as back to us. In other words, the shipping price will not be refunded. If you wish to replace the returned product with something else, you will also need to pay the shipping costs of that.

1) Item (s) must be in new condition.

2) Item (s) must be returned within 21 days of receipt, unless other arrangements are made.

1) Call us at 1-888-267-5366 to inform us.

2) Secure product in a box and include a copy of your invoice and the returns form that came with your order. On that form, state the reason for the return and whether you would like an exchange or refund.

3) Address box to Carolina Morning Designs, Returns Dept., 8110 State Highway 80 South, Burnsville, NC 28714.

4) We will promptly either send a check or refund you credit card, according to your request.

Everything that we offer is guaranteed against defects. We will replace or repair a defective product at any time. Contact us in this case.